faq

We currently offer shipping within the United States.

Shipping is only $9.85 for USPS Priority Shipping and we also offer express shipping as well which is $28.50 within the USA. Tracking numbers are included with all shipments.

You will normally get your package within 3 to 5 business days. Unless of course there are some crazy weather issues or other issues that arise with the delivery company services, as we cannot prevent those.

We provide shipping and delivery to U.S. customers using USPS. Expedited delivery can be added during checkout for $28.50.

You can check the status of your order by signing in here or by checking your email for order confirmation.

Our Shipping Policy can be viewed here.

We accept all major credit cards such as Visa, Master Card, American Express, & Discover. All payments are processed securely through Stripe’s encrypted payment page. We also accept Google, Apple Pay, & Venmo.

You can also pay with your PayPal account and even use their 6 months financing (PayPal Credit) if you qualify through their financing program. We offer other financing options such as Sezzle, Klarna, Afterpay, & Zip (Quadpay).

All payments are processed securely through Stripe’s encrypted payment page. Which uses the latest and greatest in security technology!  A SSL certificate is used to secure the payment page and API endpoints. These certificates are using the SHA-256 algorithm and VeriSign’s 2048-bit G5 Root Certificate.  Which is as rock solid as you can get.

Yes! You can Shop Now & Pay Later at MBS with Sezzle, Klarna, AfterPay, & PayPal.

Split your purchase into 4 payments, automatically deducted from your bank account every two weeks.

Search for your favorite hair bundles or wigs on our site, and start adding them to your cart. After you’ve added everything to your cart, go to the checkout page, and select your preferred financing option Sezzle, Klarna, AfterPay, & PayPal. Click here to see more information.

If you change your mind on a purchase, and if it is before your order has been shipped out to you, please contact us by phone and/or email AS SOON AS POSSIBLE so we can cancel, refund, or void your order/payment.

If we have already shipped your order to you, you must ship it back to us at your expense. Only once we receive the items back from you we will refund your payment.

We strongly recommend getting a tracking number and shipping insurance from the shipping company you choose to return with.  We are not responsible for any lost, damaged, or stolen goods that are sent back to us for any returns or exchanges. If you obtain a tracking number, please email us the tracking number so we can help be on the lookout for your return as well.

All shipments to us are your responsibility and we will not pay for return or exchange shipping costs unless it was a mistake on our end and/or you received incorrect items. Only then will we cover the return shipping costs by emailing you a shipping label that can be printed out and put on a box/bag to ship back to us.

To receive a refund, you would need to email or call us to let us know you want to return your UNUSED, non-damaged hair. Once we receive it back in the mail from you and have confirmed that it is still indeed in the same brand new, unused condition that we sent to you, we will then refund your payment method that you used when you made your initial purchase.

Our Refund & Returns Policy can be viewed here.

Yes, our hair extensions are 100% virgin, unprocessed, and ethically sourced human hair!

This refers to hair which has not undergone any processing to change it’s color or texture. Virgin hair has very little tangling and can be worn again and again.

The differences between Brazilian & Peruvian Hair are more apparent in the hair’s reaction to water, heat or air drying. For longer lasting curls on any of the hair, it is recommended to roller set hair with a hair setting lotion.

Brazilian Hair is silkier and shinier in texture. The Straight textures are not bone straight but tends to curly beautifully at the end. This hair holds curls very well and tends to hold curls longer.

Peruvian Hair is a little coarser and thicker in texture than Brazilian hair. It blends well with normal African-American relaxed hair textures and medium Caucasian hair textures. The curly texture becomes more curly when wet or washed.

Each individual (single) bundle of hair weighs a total of 100 grams/3.5 ounces.

We only offer the highest quality level of hair available on the market.

12A

13A – Double Drawn

This is the highest quality hair around! It contains hair of only one length. As the name suggest, double drawn hair is drawn a second time to remove the shorter hairs so that you are left with uniform length, unidirectional bundles of hair.

Double drawn hair is the most expensive because the procedure to remove shorter hairs is done by hand. Often times it will take up to 9-10lb of hair to produce just 1lb of double drawn hair! Naturally double drawn hair will not have any tangling either.

The best way to care for your hair extensions would be to follow the tips listed below:

1. Always brush your hair before going to bed.  Always use a wide-tooth brush or detangling comb and gently brush the hair while holding it down with your other hand to prevent unnecessary tension and pulling.
2. Before shampooing your hair, always detangle it.  Always wash your hair gently in a downward motion using your fingers.  Do not scrub or bunch the hair together as this will cause the cuticles to open up and rub against each other which would then cause tangling.
3. Always condition your hair with a moisturizing conditioner such as silicon mix.  This alone will make a huge difference.
4. Every 4 times or so you wash your hair, add one tablespoon of apple cider vinegar to your shampoo and water mix.  Apple cider vinegar will clarify it, add shine, and remove build-up from your hair.
5. You can also condition wash your hair, this means skipping the shampoo and using your conditioner just like you would your shampoo.
6. If possible, be patient with your hair weave and let it air dry after washing it.
7. Apply a small amount of coconut oil 2 to 3 times per week as required.
8. Avoid alcohol-based products for your hair as alcohol is very drying to hair.
9. Moisturize your hair as needed with high-quality leave-in moisturizers and conditioners.

Last but not least, our hair extensions are very high quality, very little product is needed.  Do not weigh down your hair by using too many unnecessary products.

Yes! Just like you would your natural hair, Mandy’s Beauty Supply human hair extensions can be blow-dried, curled and straightened. To maintain, protect and extend the lifespan of the hair extensions, we recommend you use a heat protectant spray, prior to heat styling.

Yes, Mandy’s Beauty Supply human hair extensions are dye friendly, and can be dyed or toned by a professional.

Our Virgin Brazilian & Peruvian Hair can be bleached and chemically processed to have more or less texture but we highly suggest that you do a strand test before you do anything dramatic. 

While the Virgin Brazilian & Peruvian Hair has never been chemically processed by the donor we can NOT be 100% sure that they did not use Henna or Indigo dyes which are metallic based and can interfere with the lifting process.  If you do color your hair extensions we are in NO WAY responsible for any and all damage that may occur during the coloring process.  We will NOT take any exceptions to this.

We highly suggest you visit a licensed stylist that has extensive experience working with hair extensions.