Beauty Advisor FAQ'S

What are you looking for?

We are looking for individuals who are Reliable, Intuitive, and Ready to be challenged on a consistent basis. You must also be ready to wear many “hats”, as we have many growing aspects of our business that NEED Capable and Confident people who are ready to grow with MBS.

Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs and answer questions about the products we carry as well as recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

The Beauty Advisor position contributes to the growth of MBS by cultivating customer relationships with Responsiveness, Respect, and Communication. You will work both independently and as part of a team to reach our customer satisfaction goals.

What are the hours?

We have full-time and part-time positions available between the hours of

Monday through Friday: 10am to 8pm 

Saturday: 9am to 8pm

Sunday: 1:30pm to 7pm.

What are the Requirements?

Experience with quickly resolving customer issues, ensuring customer retention and satisfaction

Ability to Communicate Clearly and Professionally

Highly developed sense of Integrity and Commitment to Customer Satisfaction

Demonstrates a Passion for Excellence with Respect to treating and caring for customers

Organized with the ability to multitask, Prioritize and Manage Time

Has a “thick skin” – able to handle complaints and unpleasant customers

Possesses a Pleasant, Patient and Friendly Attitude

Strong detail orientation and communication/listening skills

Willingness to work a flexible schedule and occasional overtime, as needed

Possesses a strong work ethic and team player mentality

Verifiable references

What are the Responsibilities?

Ultimately, you will ensure that customers leave MBS satisfied.

Responsibilities include, but are not limited to:

Greet and direct customers

Provide accurate information (e.g. product features, pricing and after-sales services)

Answer customers questions about specific products

Conduct price and feature comparisons to facilitate purchasing

Cross-sell products

Ensure shelves are fully stocked

Coordinate with other Beauty Advisors to provide excellent customer service (especially during peak times)

Inform customers about discounts, special offers, and Our Rewards Program

Provide customer feedback to the Store Manager

Stay up-to-date with NEW products

Build and maintain strong, long-lasting customer relationships

Handle incoming/outbound phone calls, customer inquiries and order taking

Ability to close sales over the phone and retail store

Process credit card transactions

Show initiative by Identifying and Analyzing Problems and Proposing Acceptable Solutions

Respond to customers questions Effectively and Professionally

What are the Benefits?

On the job training

Medical Insurance

Dental Insurance

Vision Insurance

FREE Life Insurance

Plus Employee Perks & Discounts – No taxes PLUS 10% OFF!

Please Complete / Submit the Application Below

MBS Beauty Advisor Employment Application
Click or drag a file to this area to upload.